COVID secure - visiting us safely

If you have visited us before you are likely to notice some changes to the site. We are working to protect you and our staff during this time and we request that you please use our hand-sanitiser stations, follow our staff instruction, and observe any changing Government guidance. We are accepting contactless or chip and pin card payment only. No cash payments are accepted. Please be courteous to our staff and other visitors and together we will all get through this. We have completed all COVID-19 risk assessments and we are #GoodToGo

What you can do for us

• Please do not visit us if you are experiencing any COVID symptoms

• Please use the hand-sanitisers provided at our attraction entrances

• Please use contactless / card payment only for all transactions

• Please follow our staff instruction whilst on site

• Please be courteous to our staff and other visitors

What we are doing for you

• We have completed a COVID-19 risk assessment for our site

• We have provided hand-sanitiser stations for your use

• We have provided a regular cleaning schedule

• We have taken all practicable and reasonable steps to keep you safe

Tickets and Travel

The single tickets are purchased immediately prior to each trip and are not based upon timetables. The Cliff Railway operates continuously and waiting times are therefore minimal. We only accept contactless or chip and pin card payments. The ticket system is paperless but a receipt can be provided if requested. Children under 4 travel free. Bicycles are only permitted at quiet times or at the discretion of our ticket staff during this time.

Face coverings

The Lynton & Lynmouth Cliff Railway is considered a public transport system. We do request that visitors consider wearing face coverings inside the carriages to travel. Our drivers are not required to wear face coverings and where they are doing so then this is for their personal safety choice or comfort.

Disability Access, Gradient and Slopes

Due to the restricted access and narrow Victorian carriages, wheelchairs will need to be folded. Unfortunately we cannot accommodate mobility scooters or larger wheelchairs. The carriages are 540mm wide at the narrowest point with three steps in each carriage and restricted seating at busy times. Our drivers are to maintain social distacing and are unable to offer assistance to customers or lift or load scooters or wheelchairs. Assistance Dogs are still permitted to travel for free. For groups or customers with particular requirements, and for further specific access information, please either visit our FULL ACCESSIBILITY GUIDE or do please contact us prior to your visit.

Food and Drink

The Cliff Top Cafe is situated at the Cliff Railway top station in Lynton. We operate a takeaway service with some limited inside seating. We have ample outside seating with amazing views. Dogs are also welcome inside the cafe. The Cliff Top Cafe does not currently have a WC available.

Groups & School Visits

Visiting groups and visitors from different households are now permitted to travel together, we do however, make reasonable adjustments to maintain visitor comfort at busy times. We are currently accepting advanced bookings or ticket sales for travel tour groups. We will require pre-payment over the phone by card (preferred) or by bacs prior to your group tour visit.

Public Toilets

The Victorians didn't provide us with on site public toilets. The closest are situated in Bottom Meadow Car Park, by the Town Hall in Lynton, The Memorial Hall, Lyndale Car Park in Lynmouth & also opposite the cricket field at the Valley of Rocks. The Cliff Top Cafe is currently a takeaway service only with no WC facilities.

Pushchairs and Cycles

Due to the narrow Victorian carriages we ask that pushchairs are folded. Folded pushchairs are free. If pushchairs are unfolded for travel on the railway then an additional charge is made for their transport. Pushchairs can be left and stored if required. We regret that cycles will only be permitted during quiet times or at the discretion of our ticket staff.

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